Question 11 Work … A receptionist should have good communication skills so they can; A. Keeping track of who is in the building. True or false. You are also asked to prepare the minutes of the meeting. Apart from personality and administrative skills, Assesshub’s aptitude test aims to further explore logical, analytical, basic technical skills … Proof-reading exercise. Question 17 D.     Receiving the post then filing it away to be dealt with later. A. VERBAL REASONING You … B. A. Organization. Question 10 B. Which of the following activities would you avoid while listening to other people expressing their thoughts? Hotel Receptionist - 328171 Practice Tests 2019, Hotel Receptionist technical Practice questions, Hotel Receptionist tutorials practice questions and explanations. Question 14 There is no need to sign up or register to take part in this test. Whatever you think of your abilities as a listener you should always be assessing how you … ThriveMap Uniquely, their assessments take candidates through a virtual "day in the life" experience of the job to test skills … D.     Manage a team of office juniors. Point blank refuse, and tell them to park elsewhere. Also explore over 213 similar quizzes in this category. Record details of visitors and issue security passes if necessary. A team player who is also able to work on their own initiative. C.     Obtaining a visitors signature. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. This test … Hard skills assessment. Just like every other visitor. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. A. What does sorting and distributing the post mean? Professionalism: You’re the first … D.     To find out how many people visit the company on a daily basis. Question 7 A. Question 13 Required skills for a receptionist job can vary based on the industry, but some are common to most companies. Find out the number of the person calling, so you can call them back later. If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a receptionist, you can take a career test to measure your interests. Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. [ Placeholder content for popup link ] To be the best as a receptionist, you must be mature and discrete. Question 2 Make visitors feel more valued. Q 1. C.     An extrovert who is only effective when they work as part of a team. Question 9 Question 3 Easily get started by selecting from over 150 expertly designed test modules to match your needs. Part of a receptionist’s duty is to screen phone calls, the reason for this is to; A. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. Point out to visitors any shortcomings in their dress style. Question 12 Please read our, Pre-employment testing- The Ultimate Guide, A Study on Correlation between Cognitive Ability and Job Performance, What Your Recruiting Team Must Know To Ace Digital Transformation 2.0. Offering visitors a cup of tea upon their arrival. D.     The management of emails and personal information. Note: There can be multiple correct answers to this question. We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. Question 16 Which of the following items on the list, are you most likely to recall in this situation? If you think you have what it takes—exceptional interpersonal skills and the ability to stay impeccably organized—check out this guide to making the perfect receptionist resume to score you the interview! B. Privacy Policy | Terms Of Service | Privacy Shield, “The best part of Interview Mocha is they have topic wise questions available. Feel free to include comments on further questions/ideas you might have.XYZ Company customer and revenue data reportCompany A, 100 employees, customer for 10 years Company B, 20 employees, customer for 1 year Company C, unknown, customer for 5 years Tech Industry, five companies, $300,000 revenue Retail Industry, eight companies, $1M reve… A reception desk needs to be manned at all times of the working day. C.     If there is a space, issue them a car park pass. C.     Carry out market research activities. Question 8 To present a professional image of the company a receptionist should; A. What does visitor management mean? WordPress Download Manager - Best Download Management Plugin, Receptionist quiz multiple choice questions, WordPress Download Manager - Best Download Management Plugin. Question 5 C.     Pass messages from one person to another. . After getting into the mall, you realize that you left your shopping list at home. B. Question 7 D.     Know how to add and subtract. How should you treat VIP visitors? Write up questionnaires and surveys. A telephone exchange system used for directing internal and external phone calls. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. This is a quiz to test your receptionist skills. These questions are all related to the workings of an office. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. Making people sign a visitors book when they first arrive. Receptionists are the face of any organization. D.     Create a professional image of the company. Have pointless and casual conversations about the weather with all visitors. B.     It’s part of the diary management system. Effective Diary management helps you to: A. But many of a receptionist's most important skills aren’t technical; they’re emotional. C.     Tell senior managers how many people have visited the company. A telephone exchange system used for directing internal and external phone calls. A. B. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Exercise: Organize the following data in any way you see appropriate. Question 4 So if there is a need to evaluate Java or .Net skills of the employees, you can create specific assessments which will accurately measure their knowledge in that skill.”, “We are very excited about the AI EnglishPro. Quantitative ability will indicate analytical thinking and problem-solving ability. Keep a track of who has entered the premises and also reduce on-site criminal activity. Question 11 B. Good luck! Call Toll Free: 888-315-5230 or at: 303-954-8282 D.     Write professional correspondence. Question 16 D.     Keep track of company appointments and events. These types of tests are used to measure a person's skills in a specific area, such as software development, math or typing. Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. ... Skills… Question 10 Question 13 A electronic diary management system. C.     Participate in meetings. Question 14 A receptionist should have a good memory for names and faces, so they can; A. A. Question 12 B.     Weed out unwanted sales calls, identify important calls and then only forward those on. Receptionists cannot issue car park passes to visitors. You went to a shopping mall get some items for your daily use. Question 1To be a receptionist you must be able to; A. D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. Clerical ability tests are part of the selection process in occupations such as: clerk, receptionist, and secretary. For example, 11.1% of Medical Receptionist … C.     Issue them a car park pass. True or false, Question 20 Use computer equipment more effectively. Finding out the names of visitors. What is Microsoft Outlook used for? A. A well-crafted resume skills section, highlighting your relevant skills for a receptionist position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Add multiple skills in a single test to create an effective assessment. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software. B. Q 2. An effective all round receptionist is; A. Have good knowledge of Microsoft Office packages like Word & Excel. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. Top Medical Receptionist Skills. In a manner befitting their position. Receptionists are the face of any organization. Question 6 Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. Below we've compiled a list of the most important skills for a Medical Receptionist. This free competency test gives a reliable and extensive report about your competenties and skills plus development tips! Assessments like these are an excellent way for you to find out if you are ready for the real ones. To create effective presentations and correspondence you should; A. A. A. A. Gossip with colleagues. The analysis for clerical jobs may also include an optional, on-screen typing test … Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. B. A. Customer service skills. The receptionist’s work also includes keeping files of patients in a clean and private area, arranging them in orderly pattern for easy access upon … Tests. B. •    Statement/Conclusion Such tests include: A touch typing test. You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. You will receive mail with link to set new password. C.     Be prepared to plagiarise and copy other people’s writing. To keep a track of office expenses. This test identifies receptionists who can deal with visitors to … Basic Computer Skills. Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels. What is a visitor signing in book used for? Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. A visitor wants to park their car in the company car park, what do you do? Write up questionnaires and surveys. D.     A person who is only sociable after work. Keep a track of who has entered the premises and also reduce on-site criminal activity. D.     Keep track of company appointments and events. D.     Tell them there are no spaces available, even when there are. This test has been designed to assess the ability of a candidate to work using a computer. Greet visitors, determine nature and purpose of their visit, and direct to appropriate persons or destinations. Types of skills assessment tests. Assess multiple skills together. C.     Used to assist with company audits. Writing up correspondence to be sent out. Be able to file away paperwork properly. Have good knowledge of Microsoft Office packages like Word & Excel. B. Question 4 B. Question 6 A test for clerical jobs is comprised of many sub-tests including Verbal Reasoning Test, Numerical Ability Test, Clerical and Spelling checking, etc. Remember regular visitors and thereby offer them a quicker and more personal service. B. True or false, Question 18 Question 8 Use the receptionist top skills … Question 5 Question 15 Duties of a Receptionist … QUANTITATIVE APTITUDE  They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors … Complying with all legal, regulatory and best practice guidelines. B. Book hotels for the company. Question 1 A. Receptionist - 328150 Practice Tests 2019, Receptionist technical Practice questions, Receptionist tutorials practice questions and explanations. Trustworthy/Confidential. These are judged by the recruitment tests. With their Test Wizard, you can generate a coding test based on your job description in order to verify the coding skills you are looking for. Remember regular visitors and thereby offer them a quicker and more personal service. C.     Proof checking the grammar in letter to be sent out. About Receptionist Test Assessment . C.     Asking visitors questions about how their day has been. C.     A device used to identify computer faults. Clerical Ability tests assess most of the skills necessary to perform well in a clerical position. Use the Administrative Assistant / Receptionist Test to find candidates with great personalities who understand the duties of a receptionist. B. D.     Learn to use new office equipment. We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. Receptionist Skills & Competencies . Good communication, organisational and interpersonal skills are a must for a candidate opting for post of receptionist. In a manner befitting their position. C.     By offering them a complimentary car park pass. Part of a receptionists job is to direct callers or visitors to the right person. Question 2 True or false, Question 19 VERBAL ABILITY  To be a receptionist you must be able to; A. D.     Offering to make them a cup of tea. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills … A good receptionist should ensure that every visitor, guest or client receives a professional welcome no matter who they are. MS Word. A. The CCAT measures critical thinking and problem-solving skills… B. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. Question 1 It takes 15-20 minutes to complete this test; To the test . Microsoft office exercise (including Word, Excel and PowerPoint) Make sure you are prepared by signing up to our … Receiving, checking and then preparing incoming and outgoing mail for distribution. Our comprehensive library includes a wide range of job levels and industries to let you screen candidates for their aptitude, cognitive abilities, and specific skills … We suggest practicing all subjects to get familiar with the type of questions … 9.1 / 10 . As a front desk person, attending to patients and clients is one of the duties … A. This test measures not your cognitive skills but your personality traits. D.     Specialist software used to track executive appointments. A. B. Logical Reasoning is assessed through   Note taking exercise. LOGICAL REASONING B. Keeping track of who is in the building. Receiving, checking and then preparing incoming and outgoing mail for distribution. C. Carry out … D.     The management of emails and personal information. This test assesses examinees’ knowledge of critical care nursing, including cardio-vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, … C.     Leave confidential paperwork lying on the reception desk where everyone can see it. B.     Weed out unwanted sales calls, identify important calls and then only forward those on. C.     Have casual conversations with the caller. A team player who is also able to work on their own initiative. TEST DESCRIPTION Lost your password? Put your knowledge to the test by having a go at our challenging Receptionist quiz. D.     Get rid of all callers as fast as they can. Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. B. Whether they’re booking travel arrangements for executives, populating spreadsheets … Top Skills and Abilities: Oral Comprehension Oral Expression Active Listening Communicating with Supervisors, Peers, or Subordinates Interacting With Computers Please enter your email address. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Make some polite conversation about their car. •    Cause /Effect and  KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. Question 3 Hire job-fit candidates using this test, now. Receptionists should also possess the following specific qualities: Communication skills. Listening skills are the main tool you will use as a receptionist when you are dealing with patients. By inviting their applicants to pass the Personality Test, employers want to ascertain that they are people who will get along with their co … Read all 825 reviews. C.     Write letters more professionally. D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. A full clerical ability test will include one or more of the test subjects below. A loner who works best on their own. Aptitude and personality tests such as the Criteria Cognitive Aptitude Test (CCAT) and the Employee Personality Profile (EPP) are ideal for assessing qualities that employers desire in HR Managers. The minutes of the diary management system problem-solving ability who enter the company a receptionist ’ s duty to... Processing and then preparing incoming and outgoing mail for distribution a quiz to test your receptionist.. If there is no need to sign up or register to take part in this?. 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